Orders and Payments
- Which payment methods do you accept?
You can select a preferred payment method among several of which we accept:
❀ Credit card
- American Express
- Postfinance E-finance
- Postfinance Card
❀ SOFORT banking - You can make the payment directly from your e-banking by choosing SOFORT.
2. Can I change the order once it is placed?
If you have already placed an order and wanted to change it, please contact us at firstname.lastname@example.org as soon as possible. From our side, we will do our best to make the change possible and adapt the order to your preferences. However, if the order is already shipped, it is not possible to change it.
3. Do you offer free shipping?
Yes! We offer free standard economy shipping for all orders above 85 CHF.
4. I passed my order today. When will it arrive?
We do our best to process the order as soon as possible, usually within 48 hours on business days.
Once your order is shipped, it is delivered by La Poste within 2-3 business days with standard economy shipping, and 1-2 business days with priority shipping.